FAQs

So what is plywood?

Plywood is an engineered board made up of thin layers of wood veneer that are glued together with their grain rotated at 90 degrees to one another - it's what gives it incredible strength! Birch ply is what we use in all of our pieces. ⁠It’s less toxic than other engineered boards, and we strive to work with Birch ply that is formaldehyde free and sourced from sustainable forestry.⁠

Do you use other materials in your furniture other than plywood?

All of our current collections are made solely from plywood  - an intentional decision that reflects the Plyconcept ethos of  ‘bringing boutique back to basics’. We feel this material truly embodies our core values in sustainable living and stripping away the excess of modern day life.⁠

Can you paint the furniture a different colour?

We don’t cover our beautiful birch, we are proud to expose all its natural glory. We don't paint, or cover, or use a surface application to hide a cheap nasty construction. What you see, is what you get!⁠ We finish with a water based sealer that is completely toxic free, and available in 4 shades that don’t conceal but rather enhance the natural wood grain.

How long do you take for production?

For our collection pieces we usually take 10 working days (2 calendar weeks) for delivery. As for custom items, depending on the complexity of the design, planning and material required, it can take up to 6 weeks. Please contact us for accurate production time and costs.

Do you have a showroom I can visit?

We currently don’t have a showroom as we are predominantly an online retail experience, but our workshop is always open to visitors. Pass by to say hi to the team in Al Qouz and see where the pieces are made! Contact us to set an appointment with Viara or Adam.

Do you hold stock? Can I come and purchase directly from you?

As part of our sustainable practices we make all of our pieces to order. We don't hold stock and eliminate wastage reducing our carbon footprint and logistics impact.⁠

Does your furniture require assembly or come already assembled?

The majority of products are delivered preassembled by our team, but a select few are designed to be stored away as flat packs and require minimal assembly without any use of tools. Please read the description below each product on our online shop for more specific information. 

Can you adjust the sizes of your existing products?

Absolutely, at a small additional cost we are able to adapt almost all pieces to suit various spaces. Contact us with your needs and we can show you quick sketches and suggestions on how best to proceed.

Do you deliver to all 7 Emirates?

Yes, we order free delivery in Dubai, Sharjah and Ajman. Delievery fees apply to other Emirates depending on the product. 

Do you deliver internationally?

We currently do not deliver outside the UAE. Stay tuned for GCC deliveries in coming months!

Does your furniture come with a warranty?

Our furniture comes with a one year warranty from date of purchase, subject to inspection.